An organization chart may show us the formal hierarchical structure and reporting levels, but lacking the information showing the informal social relationships. It is a mathematical and visual analysis of relationships/flows/influence between people, groups, organizations, or other information or knowledge processing entities. Social Network Analysis (SNA) is a Knowledge Management tool that can give insights to…
A Knowledge Map is the intellectual infrastructure for KM initiatives. The basis for one consists of multiple taxonomies for content repositories dynamic categorization of people their expertise and the communities they belong to and finally a set of taxonomies for the variety of tasks that are performed within and by the company communities. Benefits Getting people to…
A properly executed Knowledge Management initiative will help an organization tremendously. However, many organizations have failed to reap the benefits of Knowledge Management. Several reasons being the absence of a KM Blueprint and Framework. It should illustrate how the interaction between these elements and it serves as a reference for the implementation and application of…
In addition to FGD, survey is an important activity in assessing the implementation of KM. KM Readiness Survey was conducted by distributing questionnaires to the respondents (employees). The approach used in the survey is a combination of KM Component models that contains People, Process, Technology (PPT) by Karl-Eric Sveiby, combined with SECI Knowledge Flow Model…
Focus Group Discussion (FGD) is an initial assessment in implementing KM. FGD conducted on BoD and the Senior Management Team, by conducting interviews to determine priorities and inputs associated with the implementation of KM in the company. So as to know what is already there and is still needed by the company in order to…