Knowledge Management is a set of activities used by organizations to identify, create, explain and distribute knowledge for reuse, known and learned in the organizations. This activity usually associated with organization’s objectives and is intended to achieve a specific result, such as shared knowledge, improved performance, competitive advantage or higher level of innovation.
The Purpose of the Application of Knowledge Management:
- Saving time and costs. With the existence of a structured knowledge sources, companies can use this knowledge to other contexts.
- Improvement of knowledge assets. Source of knowledge will ease each employee to make use of the knowledge. The process of creativity and innovation would be pushed wider and each employee can improve their competencies.
- Ability to adapt. The company easily adapt to changes in the business environment that occurred.
- Increased productivity. Existing knowledge can be re-used for process or product to be developed.
- KMPlus has been accompanying many organizations to implement Knowledge Management for the purposes.
- KMPlus has its own framework to facilitate and ensure the successful of KM implementation in the client’s organization.
- KMPlus provides a view as partner, based on best practice & lesson learned obtained from other organization.
- Not all organization has adequate resources, either in quality or quantity to implement KM continuously.
Participant will learn
- How to save time and costs by structuring knowledge sources.
- How to improve knowledge assets.
- How to adapt to changes in business environment.
- How to increase productivity by re-use existing knowledge.
Key Topic Discussions
- Knowledge Management.
- KM People Component: Smart Knowledge Worker, KM Agent, Subject Matter Expert.
- KM Process Component: Knowledge Map, Community of Practice, Knowledge Harvesting.
- KM Technology Component: Repository, Collaboration, e-Learning System.
Skill Practice and Case Study
- Identify Organization Important Knowledge.
- KM Agent & Subject Matter Expert Criteria.
- Community of Practice Best Practices.
- Knowledge Harvesting in Various Organization.