Leading Smart Knowledge Worker

A vital element of leadership sometimes calls for trade-off between people, resources, money and deadlines by sacrificing long term benefits in favor to short term gains. Effective leaders, however, call for new approaches where they require formal authority and the power to control or command and beyond: the emotional capability to wire with team and…

Nurture Smart Community of Practice

Communities of practice are defined as collections of individuals bound by formal relationships that share similar.  First, the term “community” highlights the personal basis upon which relationships are formed. Suggests that communities of practice are not constrained by typical geo-graphic, business unit or functional boundaries, but rather by common tasks, contexts and work interests. Second, the…

Smart Millennials

Knowledge Era has provided new challenges and opportunities for the business organization that is ready to face it. The key to win the competition in the era of knowledge is the creation of added value on an ongoing basis.  Knowledge workers become critical factors that determine of the organization success because only knowledge workers to create…

Social Network Analysis

An organization chart may show us the formal hierarchical structure and reporting levels, but lacking the information showing the informal social relationships. It is a mathematical and visual analysis of relationships/flows/influence between people, groups, organizations, or other information or knowledge processing entities.  Social Network Analysis (SNA) is a Knowledge Management tool that can give insights to…

Smart Knowledge Mapping

A Knowledge Map is the intellectual infrastructure for KM initiatives. The basis for one consists of multiple taxonomies for content repositories dynamic categorization of people their expertise and the communities they belong to and finally a set of taxonomies for the variety of tasks that are performed within and by the company communities. Benefits Getting people to…

KM Blueprint & Roadmap

A properly executed Knowledge Management initiative will help an organization tremendously. However, many organizations have failed to reap the benefits of Knowledge Management. Several reasons being the absence of a KM Blueprint and Framework. It should illustrate how the interaction between these elements and it serves as a reference for the implementation and application of…

KM Readiness Survey

In addition to FGD, survey is an important activity in assessing the implementation of KM. KM Readiness Survey was conducted by distributing questionnaires to the respondents (employees). The approach used in the survey is a combination of KM Component models that contains People, Process, Technology (PPT) by Karl-Eric Sveiby, combined with SECI Knowledge Flow Model…

Focus Group Discussion (FGD)

Focus Group Discussion (FGD) is an initial assessment in implementing KM. FGD conducted on BoD and the Senior Management Team, by conducting interviews to determine priorities and inputs associated with the implementation of KM in the company. So as to know what is already there and is still needed by the company in order to…