Focus Group Destination (FGD)
Focus Group Discussion (FGD) is an initial assessment in implementing KM. FGD conducted on BoD and the Senior Management Team, by conducting interviews to determine priorities and inputs associated with the implementation of KM in the company. So as to know what is already there and is still needed by the company in order to effectively run the KM program, in luding aspects that become obstacles (barriers) and trigger (enablers).
Questions in the interview related to the 7 main points: the challenges and opportunities in the industry and the external environment, business strategy, organizational structure, human resource management systems, measurement systems, culture, IT system. End result is a recommendation to at least seven of these aspects to support the implementation of KM.